From the start of our parking business in 1974, we have built our reputation and experience by exceeding the expectations of our clients.
PCI was founded with the mission to continually provide quality parking services that are progressive and innovative to enhance our clients’ image and financial goals. PCI has never altered this mission and continues to deliver a service that is unparalleled in commitment, value and customer satisfaction.
When PCI was founded, we recognized that we were in a very competitive business. Some companies were building national empires. Others were diversifying into unchartered areas. Early on, we decided to focus on what is still the most important consideration in the parking business. And that focus – SERVICE! – continues to remain just as important as it ever was. The PCI management team is involved in all aspects of every parking facility we oversee. Each team member is motivated to achieve exceptional results. Fortunately for PCI’s 1,400+ employees, the founder of PCI realized early on that the only product we had to sell was service and that if the best services were provided, in a professional and cost-efficient manner, the company’s satisfied clients would be their best sales representatives. PCI’s operating philosophy has worked well.
We consider ourselves as “partners” with each of our clients as opposed to just another vendor. This philosophy has a dramatic effect on our outlook to the daily operations, goals of the business communities and the ultimate decisions that affect service and financial returns. Our structure will be both basic and thorough at the same time. We will staff the operation with only the best – those with positive and enthusiastic attitudes and those who understand the valuable part that they will have in providing the best service.
For more information visit Parking Concepts Inc.